(1) These General Terms and Conditions (GTC) apply to all business relationships between customers and us, Fidu Brands GmbH, hereinafter referred to as "Seller".

Registration number: HRB 95515
Registration authority: Darmstadt District Court
Managing Directors: Christian Hinz, Erdem Keles

Email: info@lobsterlemonade.com

(2) A consumer is a person who concludes an order for purposes which are predominantly neither attributable to his commercial nor his independent professional activity (Section 13 of the German Civil Code), hereinafter referred to as the ‘customer’.

(3) You can access, print and save the currently valid Terms and Conditions at https://lobsterlemonade.com/de/imprint/ .

(1) The presentation of goods in the online shop does not constitute a legally binding offer to conclude a purchase agreement. Rather, it is a non-binding invitation to the customer to order goods in the seller's online shop.

(2) By clicking the button “PLACE ORDER” or “SUBMIT ORDER”, the customer makes a binding offer to purchase (§ 145 BGB).

(3) After receipt of the purchase offer, the customer will receive an automatically generated email confirming that their order has been received by the seller. This confirmation of receipt does not yet constitute acceptance of the purchase offer, and a contract is not yet concluded.

(4) A purchase agreement for the goods is only concluded when the seller expressly declares acceptance of the purchase offer (order confirmation) or sends the goods to the customer without prior express declaration of acceptance.

(1) The prices stated in the online shop include statutory VAT and are quoted in euros (“€” or “EUR”). Shipping costs are not included.

(2) The customer may choose from the following payment options: credit card or PayPal. The customer may be redirected to the website of the payment provider (PayPal or credit card company) during the ordering process.

(1) Unless otherwise agreed, the goods will be delivered from the seller's warehouse to the delivery address specified by the customer.

(2) The goods shall remain the property of the seller until the purchase price has been paid in full.

(1) The customer may withdraw from the contract within 21 days without giving reasons online via the link https://lobsterlemonade.shipping-portal.com/ . The withdrawal period begins on the day on which the customer, or a third party designated by the customer (other than the carrier), takes possession of the goods. The customer must return the goods to the seller without undue delay and in any event no later than 21 days from the day on which the customer notifies the seller of the withdrawal from the contract. The customer bears the direct costs of returning the goods.

(2) In the event of a valid cancellation, the seller must reimburse the cost of the goods (shipping costs are not refundable) no later than 21 days from the day on which the seller receives notification of the cancellation of this contract. The seller may refuse reimbursement until the goods have been returned.

(3) Refunds are generally issued using the same payment method that the customer used for the original transaction. The refund period only begins once the seller is aware of the payment method used for the original transaction.

(4) The customer shall be liable for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for testing their nature, characteristics and functioning.

(1) All deliveries are subject to statutory warranty rights.

(2) If the customer receives goods that are obviously damaged, defective or incorrectly delivered, he is requested to notify the seller immediately, but no later than 21 days after delivery of the goods.

(3) In the event of defects, the customer has the option of either replacement or repair of the product (subsequent performance). The customer must grant the seller a reasonable period of time for this purpose. Subsequent performance is deemed to have failed, in particular, if the seller has unsuccessfully attempted to repair the product twice.

(4) If the subsequent performance fails, the reasonable period for subsequent performance is exceeded or subsequent performance is refused in accordance with the statutory provisions, the purchaser has a right to withdraw from the purchase contract or to reduce the purchase price.

(5) If the seller delivers a new product to the customer as a remedy, the customer must return the defective product to the seller at the seller's expense within 21 days.

(6) The seller is not liable for defects resulting from improper handling, normal wear and tear, or external influences. The customer's warranty claim is void if repairs to the goods are carried out by the customer or by third parties without the seller's written consent.

(7) The seller assumes no warranties beyond those specified in this clause. In particular, the seller assumes no guarantees.

(1) Liability for damages caused by simple negligence is excluded, unless such damages result from a breach of essential contractual obligations, relate to a guarantee for the quality of the purchased item, involve damages resulting from injury to life, body or health, or are claims under the Product Liability Act (ProdHaftG). Essential contractual obligations are those whose fulfillment is essential for the proper execution and performance of the contract and on whose compliance a buyer may normally rely.

(2) The same provisions shall apply to breaches of duty by our vicarious agents.

(3) Liability for breach of essential contractual obligations in cases of simple negligence shall be limited to damages that are typically associated with the contract and are foreseeable.

All displayed texts, photos, logos, images, graphics, and computer applications are the intellectual property of the seller or the respective companies. It is prohibited to commercially reproduce, distribute, otherwise make publicly available, or modify the aforementioned elements, in whole or in part, without the consent of the rights holders, unless the respective rights holder has given prior written consent.

The customer is responsible for maintaining the confidentiality of their account and password information and agrees to assume responsibility for all activities that occur under their account and password. The seller reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders.

If one or more provisions of these terms and conditions are invalid or unenforceable, or become so subsequently, the remaining provisions shall remain unaffected. This does not apply if the elimination of individual clauses would so unreasonably disadvantage one of the contracting parties that they can no longer be expected to adhere to the contract.