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Shipping & Delivery
Shipping information
Delivery within Germany is generally three to five business days from the order date. Delivery outside of Germany and within Europe is five to ten business days. For deliveries outside of Europe, delivery can take up to 15 business days.
Shipping within Germany costs €4.90. Shipping to other EU countries, Switzerland, and the UK costs €9.90. For orders over €70.00, shipping costs within the EU, Switzerland, and the UK are waived. Shipping to other countries costs €34.90.
If the ordered product is not available, Fidu Brands GmbH may withdraw from the contract. In this case, the customer will be informed immediately. If necessary, the customer will be informed of the extended delivery time or offered a comparable product. If no comparable product is available or desired, the price will be refunded immediately.
If delivery delays occur due to force majeure or events such as strikes, lockouts, or official orders, Fidu Brands GmbH is not bound by binding deadlines. In these cases, Fidu Brands GmbH is entitled to postpone delivery.
If the customer defaults on acceptance, Fidu Brands GmbH may resell the goods to third parties or hold the original buyer liable for losses.
Fidu Brands GmbH is entitled to make partial deliveries.
